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California Credit Card Surcharge Laws

California SB 478 bans drip pricing and requires all fees in advertised prices. Learn how to comply with the Hidden Fees Statute.

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California's Senate Bill 478, known as the "Hidden Fees Statute" or "Honest Pricing Law," fundamentally changed how businesses can handle credit card processing costs. Rather than banning surcharges outright, California requires total price transparency - businesses must include all mandatory fees in their advertised prices. This makes traditional surcharging models impractical while still allowing businesses to recover credit card costs through adjusted pricing structures.

Legal Disclaimer: This information is for reference only and does not constitute legal advice. Consult with an attorney before implementing pricing programs, as rules can change.

Traditional credit card surcharging is effectively prohibited in California under Senate Bill 478, which took effect July 1, 2024. While not technically a "surcharge ban," the law requires businesses to include all mandatory fees in their advertised or listed prices.

This means businesses cannot list one price and then add a credit card surcharge at checkout. However, businesses can still recover credit card processing costs by building them into their standard pricing structure.

What's allowed in California

California businesses can implement these pricing strategies under SB 478:

  • Include processing costs in listed prices - show the total amount customers will pay
  • Offer cash discounts - provide lower prices for cash/debit payments
  • Use dual pricing - display separate prices for cash and credit card payments
  • Breakdown fee components - explain what's included in the total price after purchase
  • Restaurant service charges - limited exemptions with clear disclosure requirements

What's not allowed in California

California's SB 478 prohibits these practices:

  • Drip pricing - revealing additional mandatory fees during checkout process
  • Traditional surcharging - listing base price plus separate credit card fee
  • Hidden fees - any mandatory charges not included in advertised price
  • Misleading disclosures - unclear or insufficient fee explanations

Penalties for non-compliance in California

California enforces SB 478 violations through multiple mechanisms:

  • Civil penalties up to $1,000 per violation under California Civil Code
  • Consumer lawsuits under the Consumer Legal Remedies Act
  • District attorney enforcement at local and state levels
  • Attorney General investigation for patterns of violations

Customers can file complaints with the California Attorney General's Public Inquiry Unit to report potential SB 478 violations or misleading pricing practices.

FAQs

Common questions about credit card surcharging in California

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